Request Support

Priority Support Request / RMA Request Form

For Technical Support, please call 919.556.7480

In order to provide quick service, please complete the following information. Our technical support team will strive to provide a reply no later than the next business day.

For immediate service you can fill out the RMA Request and fax to: 919-556-7037

Please download the CDM Wireless Remote Support application package HERE. This package contains our configuration software executable as well as the CDM Remote Support Application. This will allow a support agent to connect directly to your internet connected system on-site and troubleshoot your configuration.